if you've bought the wrong tint, with our Perfect Match Promise,
you get a free tint* replacement if the shade you ordered doesn't suit yours kin tone
No returns, no stress - just your perfect match, delivered free of cost
*Perfect Match Promise - Terms & Conditions:
- Offer valid only once for Tinted Sunscreens or SPF Powder range
- Offer valid only once per customer
- Claim must be made within 10 days of delivery
- Applies only to Tinted Sunscreen / SPF Powder range
- The replacement Tint must be from the same product range
- Free Replacement Tint number to be chosen by customer
- The Replacement will be shipped free of cost within India
- Original shade does not need to be returned.
- Valid only for orders placed on sandivasakincare.in
- This replacement program may be modified or discontinued at Sandiva’s discretion
Perfect Match Promise FAQs
How do I know if I’m eligible for a replacement?
If you’ve purchased Sandiva Tinted Sunscreen / Sandiva SPF Powder from our website and the shade doesn’t suit you, you’re eligible! Just fill out our quick replacement form/email us within 10 days of delivery.
Do I need to return my first product?
No returns needed. We understand that shades can be tricky and we trust you to be fair.
How long does it take to receive my new shade?
Once your replacement request is approved, we’ll ship your new shade within 7 working days to the address provided in your order ID.
What if my second shade still doesn’t match?
Our Perfect Match Promise covers one free replacement per product. If you’d like extra help finding your tone, our team can guide you through WhatsApp or email.
Can I use this offer on both SPF Powder and Tinted Sunscreens?
No. You can use the offer on any one product range, as both ranges have similar tint shades. If you know your perfect match for one product range, the same shade will suit you in the other range.
